29" Thomas The Train
29" Thomas The Train
Delivery and Pick up
How it works
After adding the item to your cart you will be redirected to the cart page. From the cart page, you can verify the items on your order and select either pick-up or delivery. You will be able to select a delivery/pick-up date and time window. We deliver 9am-5pm 7 days a week.
We offer delivery to:
Toronto, Pickering, Ajax, Whitby, Markham, Thornhill, Vaughan, Woodbridge, Brampton, Mississauga, Oakville, Burlington, Hamilton, and more areas across Toronto and the GTHA. The complete delivery zone map is here. Delivery fees are based on location and time window and start at $9. For the lowest available fee select the 8:45-5pm window.
We also offer pick-up from our store located at 1197 St. Clair Ave W., in Toronto. On St. Clair, just west of Dufferin on the south side.
Do the balloons come inflated?
Yes! All of our bouquets and marquees come helium filled and ready to go! The recipient needs to just pull them out of the bag and viola!
Can you deliver to hospitals / office buildings / schools / restaurants...?
Due to Covid we are no longer able to deliver to hospitals. Other than that, yes we can deliver to all manners of buildings and settings. We go where the party is!
Can I change colours, customize the arrangement or add balloons to it?
Yes! For colour changes and simple substitutions, press "More customizations" above and then enter the details under "Special Instructions". To add some additional balloons, you can either select from the few options under "More customizations" or browse our entire catalogue by clicking "All Products" on the top menu and selecting "Individual Balloons". If adding additional balloons from the "Individual Balloon" section, just include a note that you want them added into the bouquet.
What if I need delivery for a specific time?
You will be able to select a 2 or 3 hour delivery window at check out. If you need a more specific time or a delivery outside our normal hours please contact us to confirm availability. Additional fees may I apply. Note: our balloons will last several days so for early morning events we recomend ordering for the day before to avoid having to pay extra for delivery.
Can I pick-up my order?
Yes! you can select pick-up and choose a date and time at check out. We are located at 1197 St. Clair Ave. W in Toronto. Right at Dufferin and St. Clair.
Do you deliver to my town or city?
We deliver all across Toronto and the GTHA. See delivery tab above for more information.
How long will the balloons last?
We only use high quality natural rubber in our latex balloons and treat them with hi float. As a result they last a really long time!
11” Latex Balloons with Hi-Float: 2-3 days
11" Confetti-Filled Latex Balloons with Hi-Float: 1-2 Days
16” Latex Balloons with Hi-Float: 2-4 Weeks
16" Confetti-Filled Latex Balloons with Hi-Float: 2-3 Days
What if I need to cancel my order?
Please just let us know by no later than 10am the day prior for a full refund.
Have questions or want to discuss a custom order?
-Live chat with us by clicking "chat with us" in the lower right
-call us at 1-855-566-6379
-or email us >>